Refund & Return Policy

Last Updated: July 13, 2026

Welcome to Suittwala.shop. We value our customers and strive to provide high-quality women's clothing. If you are not completely satisfied with your purchase, please review our Refund & Return Policy below.

Return Eligibility

You may request a return or refund if:

• You receive a damaged or defective item.

• You receive the wrong product.

• The item is unused, unwashed, and in its original condition with all original tags and packaging.

Return Request Period

All return or refund requests must be submitted within 7 days of receiving your order.

Non-Refundable & Non-Returnable Items

The following items are not eligible for a refund or return:

• Used or worn items.

• Washed or altered products.

• Items without original tags or packaging.

• Products damaged due to customer misuse.

• Clearance or sale items, unless they arrive damaged or incorrect.

Refund Process

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund request.

If approved, your refund will be processed within 5–10 business days using an appropriate refund method.

Cash on Delivery (COD)

Suittwala.shop operates on Cash on Delivery (COD) only.

For eligible COD orders, approved refunds will be issued through bank transfer or another mutually agreed payment method, as Cash on Delivery payments cannot be refunded in cash after delivery.

Return Shipping

If the return is due to our mistake (such as a damaged, defective, or incorrect item), we will cover the return shipping cost.

For other eligible returns, the customer may be responsible for the return shipping charges.

How to Request a Refund or Return

Please contact our support team with:

• Order Number

• Full Name

• Phone Number

• Reason for the return or refund request

• Photos of the product (if applicable)

Contact Us

Suittwala.shop

Email: shazilkhan1176e@gmail.com

Phone / WhatsApp: +92 324 3005787

Customer Support: Available 24 hours a day, 7 days a week.